IDFC First Bank Customer Care

IDFC-First-Bank-Customer-Care

In this post, you will get all details related to IDFC First Bank Customer Care.

IDFC First Bank is an Indian bank formerly known as IDFC Bank. It is headquartered in Mumbai. IDFC First Bank provides the Banking Financial services. 

It was founded in October 2015. IDFC First Bank divided its customer service department into various LOBs.

What Is The IDFC First Bank Customer Care number?

Primarily IDFC First Bank has divided its customer service department into four LOBs.

All LOB names are given below along with their customer care number.

#1. CASA, Deposits and other accounts (1800-419-4332)

#2. Loans (1860-500-9900)

#3. Rural Banking (1800-419-8332)

#4. NRI (Calling from India) (022-6248-5152)

If you wish to contact, related to the CASA, Deposits, and other accounts then you have to contact on this number 1800-419-4332

For Loans related queries you have to contact on this number 1860-500-9900.

1800-419-8332 this number is from IDFC First Bank Customer Care which is related to rural banking services.

If you have an NRI account then you have to contact on this number 022-6248-5152. This number is only valid if you call from India.

Be rest assured, below we have shared the numbers for NRI account holder contry wise.

IDFC FIRST Bank NRI Customer Care Numbers

USA
1833-7039-805
Toll-Free

CANADA
1833-7039-811
Toll-Free

UK
0-8000-478-414
Toll-Free

SINGAPORE
800-101-4006
Toll-Free

AUSTRALIA
1800-314-585
Toll-Free

UAE
8000-187-922
Toll-Free

SAUDI ARABIA
8008-500-980
Toll-Free

OMAN
800-745-28
Toll-Free

QATAR
00-800-100-089
Toll-Free

BAHRAIN
800-060-82
Toll-Free

GERMANY
8001-815-050
Toll-Free

HONG KONG
852-3008-2199
Local Call

BELGIUM
3228-962-986
Local Call

IRELAND
3531-5712-658
Local Call

ITALY
3902-3057-8885
Local Call

SPAIN
3493-5472-751
Local Call

NETHERLANDS
3120-7971-718
Local Call

SWITZERLAND
4122-5449-992
Local Call

What is the Email ID of IDFC FIRST Bank Customer Care?

For any query or concern related to CASA, Deposits and other accounts, Rural Banking, and NRI, IDFC First Bank provides email support for its user.

You can drop an email on banker@idfcfirstbank.com for CASA, Deposits and other accounts

This email address sampark@idfcfirstbank.com is for Rural Banking services, 

Apart from these, for NRI account holders or query/concern which is related to NRI services, you can email on nriservices@idfcfirstbank.com 

Once you email, the team will revert you and assist you for your query or concern within 24-48 hours. 

WhatsApp Banking Service (IDFC First Bank)

You can now access your loan account information from home through WhatsApp. 

To start this service, all you need to do is write a “Hi” and message on 9555-55-8255 from your registered mobile number.

Registered and Corporate Address of IDFC First Bank

You can also visit the registered or corporate office if you have any concerns. 

Registered Office

IDFC FIRST Bank Ltd

KRM Tower, 7th Floor, No. 1,

Harrington Road, Chetpet,

Chennai – 600031, Tamil Nadu, India

Corporate Office

IDFC FIRST Bank Ltd

Naman Chambers, C-32, G-Block,

Bandra-Kurla Complex, Bandra East, Mumbai – 400051, India

PNO Address

The Principal Nodal Officer

Mr. M Choudhary

IDFC FIRST Bank Ltd. Building no.2, Raheja Mindspace, MIDC

Industrial Area, Shiravane, Juinagar, Nerul, Navi Mumbai 400706 

Maharashtra India Landmark: Raheja Universal or Honda Service Center

Email ID:- PNO@idfcfirstbank.com 

IDFC First Bank Escalation Department

If your query or concern is not resolved and if you want to report the same issue then you can raise your concern to the customer service head (Resident) on head.customerservice@idfcfirstbank.com

Apart from this, for NRI services you can raise your concern to the customer service head on head.nri@idfcfirstbank.com

People Ask For

How do I raise a complaint to IDFC First Bank?

  1. If you have any concerns, first of all, you have to contact the customer care of IDFC Bank. The customer care number is available 24×7. 
  2. Visit the branch (customer can directly visit the branch of IDFC Bank and the branch executive will surely help you in your concern. You can lodge your complaint with the branch)
  3. If the problem is not resolved or you are not satisfied with the solution then you can reach the Regional Nodal Officers and the Principal Nodal Officer for redressal of the complaint.
  4. Lastly, if you are still dissatisfied then you can raise the concern with the senior management of the bank.

where is the IDFC First Bank Head Office located?

IDFC First Bank was founded in October 2015 and the headquartered is in Mumbai. 

What is the way to contact Capital first?

As we all know that IDFC Bank and Capital First officially merged and now this combined enterprise called IDFC First Bank.
 
If you have any query/concern which is related to Capital First then you can call on this number 1860-500-9900.

How can I locate the nearest IDFC First Bank branch near me?

You can find the nearest IDFC First Bank Branch, ATM stores on the IDFC First Bank official website.

IDFC First Bank WhatsApp Banking

Mostly, everyone has a WhatsApp application on their mobile.
 
If you wish to activate the WhatsApp Banking Service then you just have to give a missed call on this number 9555-555-555 from your registered number.  

How Do I Start IDFC FIRST Bank SMS Banking?

You just have to send an SMS from your registered mobile number to 5676732 or 9289-289-960, with the transaction code for the service you want to avail.

Once you drop an SMS, you will receive a response in the form of a text message, in just a few seconds.

IDFC First Bank customer care number for unauthorized Transactions

If customers found any unauthorized transactions, then they can contact IDFC First Bank Customer Care through the below number and email address.
Also, customers can raise a concern by visiting the branch. 

How do I check my IDFC loan status?

You can access your loan account information from your phone. To start this service, please type “Hi” and send it to on 9555-555-555

If you have any query or suggestion for us then please share, we will contact you within 24 hours.

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