Income Tax Customer Care


In this post, you will get all details related of Income Tax Customer Care department.

The Income Tax Department is a government agency undertaking direct tax collection of the Government of India

It functions under the Department of Revenue of the Ministry of Finance. Income Tax Department is headed by the apex body Central Board of Direct Taxes.

Income Tax Customer Care is divided into several departments. The department names are given below

  1. Aayakar Sampark Kendra (ASK)
  2. Centralized Processing Center
  3. e-Filing
  4. TDS Reconciliation Analysis and
    Correction Enabling System (TRACES)
  5. Tax Information Network – NSDL

What Is The Income tax Customer Care Number?

As we have stated earlier that Income Tax Customer Care is divided into several departments.

For general queries related to Income Tax you have to call on this number 1800-180-1961 or 1961. This helpline number Aayakar Sampark Kendra (ASK) is available from 08:00 to 22:00 (Monday to Saturday) 

Queries related to rectification, refund, intimation and other
Income Tax processing you can call on this number 1800-103-4455 (or) +91-80-4660-5200.

Income Tax Centralized Processing Center helpdesk support is working from 08:00 – 20:00 (Monday to Friday)

Third one is e-Filing, in this department, services are e-Filing of Income Tax Return or Forms and other value added services provided through e-Filing Portal. 

Numbers are 1800-103-0025+91-80-4612-2000 & +91-80-2650-0026. Working time is 09:00 to 18:00 from Monday to Saturday.

The fourth department of Income Tax Customer Care is TDS Reconciliation Analysis and Correction Enabling System (TRACES)

The purpose of this department is to resolve query related to Form 16, Tax Credit (Form 26AS) and other queries related to TDS statement, Form 15CA processing.

Its known as TDS Reconciliation Analysis and Correction Enabling System (TRACES) and support numbers are 1800 103 0344 (or) +91-120-4814600. (10:00 – 18:00, Monday to Saturday)

Last one is Tax Information Network – NSDL. If the query is related to PAN & TAN application for Issuance/Update through NSDL then you have to call on this number +91-20-2721-8080 (07:00 – 23:00, All Days).

Aayakar Sampark Kendra (ASK)

1800-180-1961 or 1961
08:00 to 22:00 (Monday to Saturday)

Centralized Processing Center

1800-103-4455 (or) +91-80-4660-5200
08:00 – 20:00 (Monday to Friday)


1800-103-0025+91-80-4612-2000 & +91-80-2650-0026
09:00 – 18:00 (Monday to Saturday)

TDS Reconciliation Analysis and
Correction Enabling System (TRACES)

1800 103 0344, +91-120-4814600
10:00 – 18:00 (Monday to Saturday)

Tax Information Network – NSDL

07:00 – 23:00 (All Days)

Income Tax Customer Care Email ID?

TDS Centralised Processing Centre (TRACES) department provide email support for the same. You can drop an email on and the team will surely help you. 

For Tax Return Preparer Scheme (TRP Scheme) support you can drop an email on and for feedback you can email on

Once you email, the team will revert you and assist you for your query or concern within 24-48 hours. 

Income tax department webmaster details

If you have any query which is related to Income Tax Department website then you can check below helpline or address. 

Ghaziabad (UP)

Address: Room No. 9002, Aayakar Bhawan, Vaishali, Ghaziabad. U.P.

Phone Number: 0120-2770483, 2770438 (Fax)


PAN Card Customer Care Number

Below we have shared PAN Card head office and branch offices details. Also, shared the number and email address for the same. 

Head Office Mumbai

Address: Trade World, A wing, 4th Floor, Kamala Mills Compound, Lower Parel, Mumbai – 400013
Tel: (022)-2499-4200
Toll free (Investor Helpline): 1800-222-990

Branch Offices Ahmedabad

Address: 402, 4th Floor, Heritage Horizon, Off. C. G. Road, Navrangpura, Ahmedabad-380009
Tel: (079)-2646-1375

Branch Offices Bengaluru

Address: Office No. 106, DBS house 26, Cunningham Road, Bengaluru – 560052
Tel: (080)-4040-7106

Branch Offices Chennai

Address: 6A, 6th Floor, Kences Towers, #1 Ramkrishna Street, North Usman Road, T. Nagar, Chennai – 600017
Tel: (044)-2814-3917 /11

Branch Offices Hyderabad

Address: Office No. 123, Hyderabad Regus Mid-Town, 1st Floor, Mid Town Plaza, Road No. 1, Banjara Hills, Hyderabad – 500033
Tel: (040)-4433-4178

Branch Offices Jaipur

Address: 207, 2nd Floor, Arcade Tower, K-12, Malviya Marg, C – Scheme, Jaipur – 302001

Tel: (0141)-236-6347

Branch Offices Kochi

Address: Suite No. S – 105, Monlash Business Center, 4th Floor, Crescens Tower, NH 47, Changampuzha Nagar Post, Kochi – 682033
Tel: (0484) – 2933075

Branch Offices Kolkata

Address: Unit 2E, 2nd Floor, The Millenium 235/2A, A.J.C. Bose Road Kolkata – 700020
Tel: (033)-2290-4243 / (033)-2290-4246

Branch Offices Lucknow

Address: Unit No. 438, 4th Floor, Regus Business Center, Halwasia Court, Hazratganj, Lucknow – 226001
Tel: (0522)-6672-325

Branch Offices New Delhi

Address: Unit No.601,603,604, 6th Floor, Tower – A, Naurang House, Kasturba Gandhi Marg, Connaught Place, New Delhi – 110001
Tel: (011)-2335-3814 / (011)-2335-3815

NSDL Certification Program

Address: National Securities Depository Ltd. Trade World, 4th floor, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai – 400013

Tel: (022)-2499-4200
Toll free (Investor Helpline): 1800-222-990

Investor Relationship Cell

Address: National Securities Depository Ltd. Trade World, A Wing, 4th floor, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai – 400013

Tel: (022)-2499-4200
Toll free (Investor Helpline): 1800-222-990

People Ask For

How can I communicate with income tax department?

If you have any query related to Income Tax then check this paragraph as we have shared the all numbers for the same.  

Apart from this, we have also shared all details related to Income Tax Website.

What is the process to get my income tax refund?

First of all, you have to sign-in on the Income Tax e-filling website. After this, you have to raise the request for the same from “Service Request” option which is available under “My Account” tab. 
Also, you can get the refund status in “Refund/Demand Status” under “My Account”.

How to report a phishing email?

There is an agency that handles phishing email complaints. You just have to forward the email to

income tax department’s grievance cell?

State wise contact and address details for Income Tax Department Grievance Cell are available here.

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