IRCTC provides many ways to contact its customer care team, and in this article, we will share all IRCTC Customer Care Number.
If you booked the ticket through IRCTC then you can drop an email on email@example.com for general information like I-tickets-e-tickets.
IRCTC Helpline Numbers
139 IRCTC Customer Care Number
1800-111-321 (Catering Complaint or Suggestion)
138 (Grievance Number)
1800-111-322 (Railway Police)
1800-110-139 / 0755-6698100 / 4090400 Air Ticketing
1800-110-139 / 0755–6698100 / 4090400 Tourism
+91-9717635915 Maharajas’ Express
+91-9717648718 Buddhist train
Indian Railway Helpline Number 139
Indian Railway Passengers can call or SMS on 139. This is the toll-free number which is operated by IRCTC for PNR / Cancellation / Fare Enquiry, Seat availability, Current train running position and many more.
Customer Care Details Of IRCTC SBI Cards
Business Related Helpline number and IRCTC websites
In the below table, you will get the all IRCTC Customer Care Number for business related queries. Also, we have shared the email address and official website link.
|Name of website||Helpline number||URL|
Next Generation E Ticketing
1323 (Care number)
IRCTC Complaint Customer Care Team
If you have any complaint which is related to the train or station then you can submit here.
Also, you can call on 139 number to lodge any complaint. This IRCTC Customer Care Number available 24/7.
Moreover, IRCTC provides a message-based service in which, you can write your complaint in a message “MADAD space your complaint” and SMS it to 139.
This is to inform you that, the PNR number is mandatory, and it helps IRCTC Complaint Team to forward your complaint to the dedicated team.
Besides this, you need to know that you can only enter a PNR within 5 days after the boarding time.
Once the complaint will resolve then you will be notified via SMS or email. You will get the notification on your registered mobile number or email ID.
Helpline Number And E-mail Of Indian Railway Central Control
South Central Zone
Indian Railway Tourism Facilitation Centres Helpline Number & Email
Address: Main Line Station
Mumbai Central Railway Station, Mumbai, Maharashtra – 400008
Address: Howarh Railway station (Howarh Old Complex), Near to Railway Enquiry & Opp to Platform no 10, Howrah-711101
Address: Platform No.1, Near Gate No.1 & Gujarat Tourism Office, Musafirkhana, Ahmedabad- 380002
Address: IRCTC Regional office,1st Floor, Retiring Room No 1, Above Station Manager, Office, Pune Railway Station, Pune, Maharashtra – 411001
Address: Platform No. 1, Opp PRO office, Indore Railway Station, Indore, Madhya Pradesh – 452001
Corporate Office Details
Central Control Number (Catering Services)
Internet Ticketing Services/Indian Railway Conference Association Building
- Internet Ticketing, State Entry Road, Indian Railway Conference Association Building, New Delhi-110055
- For Railway tickets booked through IRCTC Delhi
- Customer Care Number: 0755-4090600, 0755-6610661 (Language: Hindi and English)
- Email Id: firstname.lastname@example.org
- General Information I-tickets/e-tickets: email@example.com
- For Cancellation E-tickets : firstname.lastname@example.org
Indian Railway East Zone Helpline Number And Email
East Zone I & II:
Regional Office – Bhubaneshwar
Regional Office – Patna
Regional Office – Guwahati
- 4D, Mandvi Aptts., In Front of Ranvirra Bhawan, GNB Road, Ambari, Guwahati, Assam- 781001
- Tel. No. 0361-2737123
- Fax No. 0361-2367122
Rail Neer Plant Danapur
Indian Railway North Zone Helpline Number And Email
Rail Neer Plant Nangloi
Regional Office – Lucknow
- Paryatan Bhawan, 2nd Floor, C-13, Vipin Khand, Gomti Nagar, Lucknow -226010
- Tel. No. 0522-2305522
- Fax No. 0522-2305533
Regional Office – Jaipur
Regional Office – Chandigarh
Rail Neer Plant, Nangloi
Rail Neer Plant, Hapur
Rail Neer Plant, Amethi
Indian Railway South Zone Helpline Number And Email
Regional office – Bangalore
Regional Office – Ernakulam
Rail Neer Plant, Palur
Rail Neer Plant, Palur
Rail Neer Plant, Parassala
Indian Railway South Central Zone Helpline Number And Email
South Central Zone
Rail Neer Plant, Bilaspur
Indian Railway West Zone Helpline Number And Email
West Zone office
West Regional Office – Bhopal
West Regional Office – Ahmedabad
- 5nd Floor, Pelican Building, Gujarat Chamber of Commerce and Industary Ashram Road, Ahmedabad-380009.
- Tel. No. 079-26582673/75
- Fax No. 079-26580735
Rail Neer Plant Mandideep, Bhopal
Rail Neer Plant Sanand, Ahmedabad
Rail Neer Plant, Ambernath
Rail Neer Plant, Nagpur
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